Privacy Policy
This Privacy Policy explains how GeldBot AI collects, uses, discloses, and safeguards information when you access our website, API, or related services. This is a general template provided for informational purposes and should be reviewed against applicable law before publication.
1. Introduction
GeldBot AI ("we", "us", or "our") provides predictive modeling and automated decision-support tools for traders. This Privacy Policy describes the categories of information we may collect, how that information may be used, the choices available to you, and the measures we take to protect it. By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
Depending on how you interact with GeldBot AI, we may collect the following categories of information:
- Account information: name, email address, company name, and credentials provided when you register for an account or request API access.
- Usage data: information about how you interact with our website and services, including pages visited, features used, and timestamps.
- Technical data: IP address, browser type, device identifiers, and operating system, collected automatically through standard web logging.
- Communications: information you provide when contacting our support or sales channels, including the content of your messages.
- API and integration data: configuration details and metadata related to your use of our predictive modeling endpoints, where applicable.
We do not knowingly collect sensitive personal data unless it is voluntarily provided and strictly necessary for the operation of a specific feature.
3. How We Use Information
Information collected is used for purposes that may include:
- Providing, operating, and maintaining our website and services;
- Processing account registrations and API access requests;
- Responding to inquiries submitted through our contact channels;
- Monitoring, analyzing, and improving the performance and reliability of our platform;
- Detecting, preventing, and addressing technical issues, fraud, or misuse;
- Complying with applicable legal obligations.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: performance of a contract with you, your consent, our legitimate interests in operating and improving our services, and compliance with legal obligations.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to support basic site functionality, remember preferences, and gather aggregate usage statistics. You can typically configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect certain features of the site.
6. Data Sharing and Disclosure
We do not sell personal information. We may share information in the following limited circumstances:
- With service providers and infrastructure partners who process data on our behalf under contractual confidentiality obligations;
- When required by law, regulation, legal process, or governmental request;
- To protect the rights, property, or safety of GeldBot AI, our users, or others;
- In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality safeguards.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it is securely deleted or anonymized.
8. Data Security
We implement reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Our infrastructure is hosted within the EU. Where information is transferred outside of your jurisdiction, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.
10. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, which can include the right to access, correct, delete, restrict, or object to processing, as well as the right to data portability and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our Contact page.
11. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Third-Party Links
Our website and services may contain links to third-party websites or integrations. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes take effect constitutes acceptance of the revised policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact information provided on our Contact page.